What is The Bespoke Club Mexico?
The goal of the club is to offer memorable experiences through a combination of heritage, fine tailoring processes craftsmanship and exclusive services.
It is the new affordable luxury tailoring club for men and women. Our concept incorporates the values and principles of traditional tailoring that is inspired by the appreciation for exclusivity, quality and unique service.
Where can I contact you and where are you located?
Our clients can find us in our show room which is located at Avenida Isaac Newton 42, col. Polanco, C. P. 11550. CDMX. Or if you prefer, you can contact us by phone +52 (55) 87 51 19 14 or by sending an email to the address contact @thebespokeclub.mx
How to contact The Bespoke Club?
If you require additional assistance or information, please contact Customer Service at +52 55-8034-8786, where one of our advisors will be happy to assist you. You can also contact them at any time by email, using the contact us form.
Can I make a special request?
Our customization has no limits. If you're interested, feel free to contact your nearest store or Customer Service at +52-8034-8786 for more information on creating your special order. .
Do you need advice? Information? Will you place an order over the phone?
Our advisors are at your disposal. Contact us at 55-8034-8786 from 10:00 a.m. to 9:00 p.m., Monday through Sunday.
What is a The Bespoke Club account?Creating a The Bespoke Club account will allow you to:
- Track your online orders, and access your purchase history and electronic receipts.
- Manage your personal information.
- Choose to receive or not receive digital communications.
- Save your personalized wish list to access it from any device.
How can I order online?After selecting the products you want, click "Add" to add them to your shopping cart.
The ordering process has four stages:
- Sign in to create your account using your email address and password. You can use this account to place future orders, review past orders, or save items to your wish list.
- Enter the delivery information: the name and address of the recipient and select the delivery method.
- Enter payment information.
- Review the order and submit it.
How can I track my order?The Bespoke Club will send you emails during the order process to keep you informed of the different stages of the order.
In addition, your personal account will allow you to track the status of your order.
What are the delivery times and costs?Shipping our products will cost $99.00 pesos for purchases under $1,498, and shipping will be free for purchases over $1,499. pesos. Shipments in Mexico City and the metropolitan area will be made with the Dostavista package, delivering to customers on the same day once your purchase confirmation is received and will be sent to the registered address at the time of making the purchase.
In case the order is in the rest of the Mexican Republic, the shipment will be made through the DHL courier, the estimated time for sending the products is 4 to 7 business days once your purchase confirmation is received and it will be sent to the address registered at the time of purchase
Pick up in store: You can choose to collect your order in store in the store options available in Mexico City.
Rate: free for all orders.
Delivery time: orders for store pickup made before 12 p.m. (CT) Monday through Saturday, will be delivered to the store within 1 business day.
Exceptions: Store Pickup orders placed on Sunday will be processed the next business day. Additional validation may be required for all orders and may delay delivery
How can I send a gift?You can purchase a gift from The Bespoke Club through our website or Customer Service and have it shipped directly to the person receiving the gift.
When ordering, you will be able to add a personalized message to the gift and specify the address where you want it delivered.
To ensure the highest quality service, a Customer Service advisor may contact you regarding your order.